lordexchange
lordexchange
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This app is available for your device
lordexchange
This app is available for your device
Contact
+91 4193876289
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the lordexchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable with a strong signal. If you don't receive the OTP, wait for the designated timeframe to expire before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your KYC details to the customer support team via email to assist with transferring your account. This will facilitate a smoother account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once the update is installed, you can access the app normally.
Q1: What is the minimum withdrawal amount in the lordexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, excluding bonus amounts. This means users can only withdraw funds they've actually earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can happen even with the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will typically be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from their care centre.
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